Effective Date: August 10, 2026
These Terms & Conditions ("Terms") govern your use of the TLC Wellness website and your interactions with TLC WELLNESS LLC, doing business as TLC Wellness ("TLC Wellness," "we," "us," or "our").
By accessing our website, submitting information through our website, scheduling services, purchasing products or services, or otherwise interacting with TLC Wellness, you agree to these Terms.
1. Business Information
TLC Wellness is operated by:
TLC WELLNESS LLC
972 NC-16 Bus
Stanley, NC 28164
United States
Phone: 704-452-2827
Email: [email protected]
Website: tlcwellness.net
2. Services
TLC Wellness provides wellness, beauty, and related services and products. Information presented on our website is provided for general informational purposes and to allow customers to learn about, inquire about, purchase, or schedule available services.
Services, pricing, availability, memberships, packages, promotions, and other offerings may change from time to time.
Specific services may also be subject to additional policies, agreements, consent forms, eligibility requirements, or instructions provided at the time of booking or service.
3. Appointments and Scheduling
Customers are responsible for providing accurate contact and scheduling information when making an appointment.
Appointment availability is not guaranteed until the appointment has been successfully scheduled or otherwise confirmed by TLC Wellness.
TLC Wellness may establish cancellation, rescheduling, late-arrival, deposit, or no-show policies for particular services. Any applicable policies presented during the booking or purchasing process are incorporated into these Terms.
4. Purchases and Payments
When purchasing products, services, memberships, packages, or other offerings from TLC Wellness, you agree to provide accurate and complete payment and billing information.
Payments may be processed through third-party payment processors. Your use of those payment services may also be subject to the processor's applicable terms and privacy practices.
Prices and available payment methods may change at the discretion of TLC Wellness, subject to applicable law and any existing contractual obligations.
5. SMS/Text Messaging Terms
By providing your mobile telephone number and affirmatively consenting to receive text messages from TLC Wellness, you agree to receive SMS and/or MMS communications from TLC WELLNESS LLC d/b/a TLC Wellness at the telephone number you provided.
Depending on the consent you provide, messages may include:
Appointment confirmations and reminders
Scheduling and rescheduling communications
Service and account updates
Customer care communications
Follow-up communications
Promotional messages, special offers, and other marketing communications
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from TLC Wellness.
You may opt out of text messaging at any time by replying STOP to any message from TLC Wellness. After opting out, you may receive a final message confirming your opt-out request. You will no longer receive messages covered by that SMS program unless you subsequently provide consent again.
For assistance, reply HELP or contact TLC Wellness at 704-452-2827 or [email protected].
Wireless carriers are not liable for delayed or undelivered messages.
Your participation in our SMS program is also subject to our Privacy Policy. Mobile information and SMS consent information are handled as described in that policy and will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
6. Email Communications
If you provide your email address, TLC Wellness may use it to send transactional, appointment-related, customer service, or other communications necessary to provide requested services.
If you consent to marketing emails, we may also send information about services, promotions, news, or special offers.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages. Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or service-related communications.
7. Accuracy of Information
We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that all descriptions, prices, availability, or other website information will always be complete, accurate, or current.
We reserve the right to correct errors or update website information when necessary.
8. Acceptable Use
You agree not to use our website or communications systems to:
Violate applicable laws or regulations
Submit false, fraudulent, or misleading information
Attempt to gain unauthorized access to our systems
Introduce malicious software or interfere with website operation
Harass, threaten, or impersonate another individual
Use our website or content for unauthorized commercial purposes
We reserve the right to restrict access when we reasonably believe our website or systems are being misused.
9. Intellectual Property
Unless otherwise stated, website content belonging to TLC Wellness, including text, graphics, branding, logos, photographs, designs, and other original materials, is owned by or licensed to TLC Wellness and is protected by applicable intellectual property laws.
You may use our website for your personal, non-commercial use. You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without permission.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, scheduling platforms, payment processors, communication providers, or other services.
TLC Wellness does not control those third parties and is not responsible for their websites, availability, security, content, or privacy practices.
11. Disclaimer
Information provided through the TLC Wellness website is for general informational purposes and is not intended to replace individualized advice from an appropriately qualified professional.
The nature and suitability of any particular wellness or beauty service may vary by individual. Customers are responsible for providing relevant and accurate information requested by TLC Wellness and following instructions associated with their services.
12. Limitation of Liability
To the fullest extent permitted by applicable law, TLC Wellness will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or digital services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
13. Privacy
Your use of our website and services is also subject to the TLC Wellness Privacy Policy, which explains how TLC Wellness collects, uses, protects, and discloses personal information.
The Privacy Policy is incorporated into these Terms by reference.
14. Changes to These Terms
TLC Wellness may update these Terms periodically to reflect changes in our services, business practices, technology, or legal requirements.
When changes are made, the updated Terms will be posted on our website with a revised effective date.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
15. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
16. Contact Us
Questions regarding these Terms & Conditions may be directed to:
TLC WELLNESS LLC
TLC Wellness
972 NC-16 Bus
Stanley, NC 28164
United States
Phone: 704-452-2827
Email: [email protected]
Website: tlcwellness.net